Answers

Your Questions Answered

Discover the answers to your most pressing questions about our health and wellness services.

FAQs

Find answers to common questions about our urgent care subscription service for you and your pets.

What is Ommpo Health?

Ommpo Health is a subscription service that provides affordable urgent care coverage for both you and your pets. For a low monthly fee, you can access urgent medical care without the financial burden. Simply visit a clinic or veterinarian, pay for the service, and submit your invoice for reimbursement.

How does reimbursement work?

After receiving care, you can submit your paid invoice through our user-friendly portal. We process your claim quickly and provide 100% cash back for eligible medical expenses. This ensures you never have to worry about unexpected costs.

Is there a waiting period?

Your plan starts the day your subscription is processed, and there is an initial 30-day waiting period before you can make a claim, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.

Can I use any clinic?

Yes, you can visit any licensed urgent care clinic or veterinarian of your choice. We aim to provide flexibility and convenience for our members. Just make sure to keep your receipt for reimbursement.

What if I have more questions?

We're here to help! If you have any additional questions, feel free to reach out to our support team. We're committed to providing you with the information you need.

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